FAQs

When can I expect my apparel or accessory order?

Once you place your order for apparel or accessory, it takes approximately two - seven business days to print and fulfill your purchase. You should also see an expected delivery date when you place your order. If you have any further questions, please contact us.

How can I download music or an eBook?

After you have sent payment, you will be prompted to download our products directly from the order confirmation screen, giving you immediate access to the content. You may need to wait up to 30 seconds for the link to appear, but you will see a loading graphic when the eBook's link is loading. Additionally, you will receive a link via email. This email address can be anyone you choose when you purchase the eBook. This link is also helpful if you wish to download your purchase to other devices.

Can I download it to multiple devices?

Yes, you can download to multiple devices with the link provided, but please note that some devices do not allow automatic download from email. You may need to download it to a desktop or laptop first before transferring it to another device. All of our eBooks are PDF-based, so you can read on any device which allows PDF files.

How can I pay?    

You can pay using all mainstream cards and payment systems, including Visa, Mastercard, Amex, Maestro, Shop Pay, Apple Pay, and Google Pay. Please note that we have an SLL certificate and encrypted checkout powered by Stripe, which is a reliable payment system ensuring that third parties and ourselves shall not be able to view your full card details, providing you with peace of mind to shop with us today.

Can I share the content?

Strictly speaking, you may not make one or multiple copies of our products as they are copyright-protected against fraud. Please do not upload digital resources for public use or sell them as your own. You may privately share the digital resources with friends and family only.

Can I get a refund?

We have a 100% Zero Risk Money Back Guarantee on our eBooks. We want you to be totally delighted with our eBooks, so we are pleased to offer you this powerful guarantee: To prove our confidence in our products and their value, we offer a 7-day, money-back guarantee. Email us within seven days from the purchase date, and we will refund you the full purchase amount. Any refunds requested after this date will be unavailable. We have the right to refuse refunds if we discover a product sent to you has been copied or duplicated for resell. 

*Please note: we do not offer refunds on our digital music per our licensing agreement.

If you can't find the answer you are looking for, please contact us, and we'll be happy to help.